Designing an Employee Engagement Strategy
Allegheny Health Network, October 2024

Strategic Priorities Wish List
Allegheny Health Network, September 2024

Designing Inclusive Events
Koppers, Inc., June 2024

CX Strategic Plan and Priorities
Duquesne Light Company, December 2023

Employee Engagement: Customer Game Night
LEAD Summit, Pittsburgh, PA, May-June 2024

Employee Onboarding: Think Like a Customer
Duquesne Light Company, July-November 2023

Customer-Centricity: What It Is and Why It Matters
Duquesne Light Company, 2022

Measure the Effectiveness of Compliance Programs by Engaging Employees in Real-time Feedback
24/7 Compliance, February 2025

Designing Employee Experiences to
Create a Culture of Compliance
24/7 Compliance, January 2025

Understanding Your Audience and
Delivering Something They Can’t Resist
The Power of Working with Micro-Influencers Workshop,
Pitt Business Center for Branding, January 2025

Leveraging Human-Centered Design in Employee Engagement and Team Building
Highmark Health, October 2024

Women in Tech Activate: You Have the Power to Transform Data into Action (and Have Fun Doing It!)
WITCON 2024, Pittsburgh, PA, September 2024

In Their Own Words:
Leveraging Voice of Employee in Brand Building
Insights Association North Central Conference, Cleveland, OH, May 2024

Beyond the Numbers: Tell a Story with Your Data
American Marketing Association Pittsburgh Chapter, Pittsburgh, PA, March 2024

That’s My Story and I’m Sticking to It: How Storytelling in Employee Research Can Drive a Customer-Focused Culture Quirks Media Conference, Dallas, TX, February 2024

The CX=EX Connection
Insights Association, Minneapolis, MN, September 2023